Terms & Conditions

Contractual Relationship

These Terms and Conditions represent a binding legal agreement between Approach Auto Spares ("we", "us", "our") and any individual or entity ("User", "Customer", "You") utilizing our services. By accessing or using our services, you acknowledge and agree to these Terms and agree to be bound by them.

Acceptance of Terms

By using our services, you signify your unconditional acceptance and compliance with these Terms and Conditions. You affirm that you are of legal age (18 years or older) to enter into this agreement. If you are under 18, you must use our services under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

General Terms of Use

Product Availability and Description: The availability and description of products on our platform are subject to change without prior notice. While we strive for accuracy, we cannot guarantee that all product descriptions, photographs, compatibility references, prices, or any other content on the platform are accurate, complete, reliable, current, or error-free.

​​Order Cancellation and Modification: We reserve the right to cancel any orders due to product unavailability, pricing errors, or other unforeseen circumstances. Customers may request order modifications or cancellations; however, acceptance of such requests is at our discretion and depends on the order processing status.

Shipping Policy

Approach Auto Spares is not liable for any loss, damage, or delay resulting from the shipping process. Customers may select their preferred shipping method, subject to the availability of such options. All associated shipping costs and risks are borne by the customer.​

Return and Refund Policies

Return Policy: Products may be returned if the error or defect is attributable to Approach Auto Spares. Returns must be made within a specified period from the date of purchase, and products must be in their original condition. The final decision regarding the acceptance of returns rests with us.

Refund Policy: We generally do not offer refunds. In exceptional cases, at our sole discretion, we may issue credit notes. The issuance of credit notes is subject to our assessment of the circumstances surrounding the product return.

Disclaimer of Warranties

Approach Auto Spares provides its services "as is" without any express or implied warranties including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the services will meet your requirements or be available on an uninterrupted, secure, or error-free basis.

Privacy and Information Disclosure

Approach Auto Spares is committed to protecting your privacy. We collect, store, and use your personal information primarily for processing transactions and improving our services. We do not sell, rent, or share personal information with third parties for their marketing purposes without your explicit consent. We may disclose personal information if required by law or if such disclosure is necessary to protect our rights and comply with a legal process.

Limitations on Service

We reserve the right to modify or discontinue, temporarily or permanently, the service (or any part thereof) with or without notice. You agree that we shall not be liable to you or any third party for any modification, suspension, or discontinuance of the service.

Limitations of Liability & Indemnity

In no event shall Approach Auto Spares be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to, use of, or inability to access or use our services; (b) any conduct or content of any third party on the services. You agree to defend, indemnify, and hold harmless Approach Auto Spares, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of our services.

Contact Information

For any queries or further information regarding our services or these Terms, please contact us at info@approachauto.com.